Privacy Policy — Renowiser

Information we collect

When you book a service, create an account, or contact us, we collect information you provide directly — such as your name, service address, phone number, email, notes about the job, and payment details processed through our payment provider.

We also collect basic technical information automatically, such as your device type, browser, IP address, and interactions with our site, to keep the service secure and functional.

How we use information

To schedule, deliver, and follow up on the services you book.
To process payments, refunds, and issue invoices.
To communicate about your bookings, receipts, and service updates.
To improve reliability, security, and the customer experience.
To comply with legal, tax, and accounting obligations.

Who we share information with

We share information only with providers that help us operate the service — payment processing, email and SMS delivery, cloud hosting, and analytics. We do not sell personal information.

Data retention

We keep booking, invoice, and communication records for as long as needed to run the business and to meet legal and tax requirements. You may request deletion of your account and associated personal information subject to those obligations.

Your choices

Update your profile from your account settings.
Manage notification preferences from your account settings.
Request account deletion by emailing hello@renowiser.com.

Security

We use industry-standard technical and organizational measures to protect information, including encryption in transit, access controls, and payment processing through PCI-compliant providers. No system is perfectly secure — please contact us immediately if you suspect unauthorized access to your account.

Children

Renowiser is not directed to children under 13.

Changes

We may update this policy from time to time. Material changes will be announced on this page with an updated revision date.