Refund Policy

Satisfaction commitment

If you are not satisfied with a service, contact us within 7 days of the visit. We will re-perform the work at no additional charge, or issue a partial or full refund at our reasonable discretion after reviewing the issue.

Deposit and pre-payment refunds

Deposits and pre-payments are refundable if you cancel outside the window described in our Cancellation Policy. Late-cancel and no-show fees may be deducted.

How to request a refund

• Email hello@renowiser.com with your booking reference.
• Or call (612) 555-0114.

Timing

Approved refunds are returned to the original payment method. Depending on your bank or card issuer, funds typically appear within 5–10 business days.

Non-refundable items

• Third-party parts or materials that were specifically ordered for you and cannot be returned.
• Emergency-service surcharges once the crew has been dispatched.